Make a change.

Change can be daunting, but it doesn't have to be challenging. We can help you and your team make positive steps for successful growth.

Professional development is a journey of self-discovery and empowerment. It is essentially a change process.

We understand that training is only successful if people and organisations change. We provide the resources, expertise, and support, and then hand you the reins, empowering you to shape your business’ future.

Understanding and solving your challenges are what we exist for. We understand the significance of your investment and the importance of achieving the right outcomes. Our team of experts work closely with you to uncover the root of your issues and craft a practical, immersive and personalised training solution bespoke to your needs. Our solution-driven process ensures our training is directly relevant to your business goals and the needs of your teams.

Our Operational Range

Our service structure enables us to facilitate end-to-end people solutions.

Your leaders and managers play a pivotal role as they shape the culture and drive the results, whether positive or negative. Don’t take the risk of having poorly trained managers. At Blue Heron Training, we offer first-class, relevant, and practical training specifically designed for managers at all levels. Whether it’s your team leaders, operational managers, or senior leadership, we provide a range of tailored and comprehensive training solutions to equip them with the skills and knowledge they need to excel.

These programmes are designed to give you the most benefit and all come with full operational support, feedback and recommendations based on our findings during the project.

Our personalised programmes will help your people...

  • Drive commercial success through your people
  • Understand themselves and take charge of their own actions
  • Successfully deliver growth and change
  • Lead, motivate and empower their teams
  • Successfully navigate conflict, build goodwill and bring the human touch
  • Communicate more successfully, have the conversations that matter and reduce misunderstanding
  • Enhance teamwork, break silos and create a dynamic cross-functional team ethos
  • Delegate, coach and nurture talent
  • Encourage confidence and self-belief in themselves and others
  • Promote psychological wellbeing

Uncover the roots of your organisational challenges and implement transformational strategies with our strategic and consultative services.

We can help you review your strategic direction, help define or redefine your purpose, mission, values and goals and help engage your teams and leaders.

As part of our consultancy offer, our carefully chosen team of experienced experts will support you through your transformation initiatives, guiding and challenging you to think differently. Whether you need to improve communication, reduce toxicity, free up bottlenecks, or simply get an objective view on your people and operations, our team are here to help.

Engaged and motivated employees have been proven to add up to 25% more productivity, are 87% less likely to leave their organisations and can add up to 21% to the bottom line. Conversely, a recent Gallup survey estimates that disengaged employees cost UK businesses £85 billion annually due to lost productivity and absenteeism.

Point is – how connected, valued and motivated your employees feel matters. Improve employee motivation, collaboration and ultimately increase performance by understanding how people are feeling and taking the right actions. We can help you run surveys, interpret results (of any survey you have implemented) and implement simple yet transformative solutions.

Starting a new role? Stuck in old habits? Losing focus on your priorities? Our coaching service will provide you with someone to listen, challenge, unblock your thinking or help you open up new perspectives; our team of coaches are ready to help you continue your personal and professional development.

Set and achieve your goals, break through limiting beliefs and keep pushing past your perceived potential with our coaching programmes.

We recognise that not every organisation is ready for a full-scale management and leadership training program. However, we understand the critical role that developing your people plays in achieving organisational success. That's why we're thrilled to introduce our Boost Programme - a dynamic solution designed to deliver maximum impact in just a couple of days.

Over two days and by uncovering hidden strengths and blind spots, improve your leadership capacity, bring people together, break silos, increase effective delegation and elevate communication skills. Fun, interesting, active practical and relevant, these sessions are proven to unlock conversations, reduce misunderstandings, improve collaboration and bring back the ‘feel good factor’.

Whether you opt for our one or two-day format, we can design our Boost Programme to fit seamlessly into your schedule. For more expansive personal and organisational growth, we can offer personalised support through bolt-on one-on-one sessions and individualised reports.

Ready to unlock your team's full potential? Get in touch with us today to learn more about our Boost Programme.

We are delighted to work in partnership with Claire Harris and Promote Mental Health to be able to offer a range of well-being workshops, Mental Health First Aid qualifications and wider organisational programmes.

All of Claire’s work is designed on the most recent Psychological and Behavioural Science research which she supports with over 20 years’ experience of working in the field.

All areas of mental health and well-being are covered including Mental Health First Aid, Psychological Safety at Work, Stress, Resilience and Coping with Change.

Our services will:

  • Improve knowledge
  • Enhance understanding
  • Increase confidence
  • Upskill you to use techniques and skills to support yourself and others
  • Help you to challenge the stigma and discrimination around mental health
  • Take a strategic approach to mental health and wellbeing

According to Linkedin research, 89% of new hires fail within the first 18 months due to poor soft skills. What impact are your people having on your customers and each other? Are people working well together? Are your teams working effectively? Strong Interpersonal and communication skills are the building blocks of and effective organisation – your business is, after all, a collection of people working together!

Release the potential of your people, improve customer satisfaction, and make sure your good people stay with our range of short course, targeted soft skills programmes.

Improve communication, feedback, teamwork, emotional intelligence, teamwork and innovative problem solving.

What you get from us

For you to get the best return on investment, it is important that we get to know you and your people. In our experience, the best results come when you have made the effort to understand people as individuals, earned trust and worked deeply with them. Change is a journey and we want to be with you right there alongside.



What do you want from a trusted advisor? How about transparency, honesty, and feedback? True growth comes from challenges so we will ask the hard questions and challenge the status quo so you can get the results you need.

We won't shy away from supporting you to reach your goals.


Long Term Partnership

Your achievements are our achievements, and we are dedicated to supporting you every step of the way. We don’t simply deliver training and walk away; your organisation’s long term growth and prosperity are central to our methodology.

Through our wrap-around offer, we work closely with you to identify process improvements, maximise operational capacity, and eliminate barriers that hinder progress.


Encourage Optimism

Sometimes change can be challenging and daunting. Our enthusiasm, energy and can-do attitude creates an atmosphere where you can thrive and be inspired to succeed. Change takes time and we do not believe in simply ‘ticking a box’.

Being positive and supportive helps you focus on the end goal, work together to overcome challenges, have a voice, and ultimately achieve your goals. A relentlessly optimistic outlook has the power to transform lives and uplift spirits.


Action Drives Success

Success is not just an endpoint; it’s a journey marked by achievements and growth. We prefer to focus on what you can do right now to positively impact the future.

By partnering with your business and truly getting to know you and your people, we can create a unique plan of action and, through our skilled coaches, deploy that plan and manage the outcome. Our success is measured by the outcome and our approach always delivers.

How can we help you?

Talk to us and see how we can help bring a humanistic approach to your personnel training